Customer reviews · In their words

What our clients say.

Words from the people who trust BLANC with their wardrobes, homes and businesses across London.

Great wedding dress alteration job.

Agne KvietkuteNotting Hill
Reviews

Trusted with the things you care about most.

Every review below was written by a BLANC client.

Great wedding dress alteration job.

Agne KvietkuteNotting Hill

Talented, made customer feel comfortable and in safe hands.

Rebecca SharpeMarylebone

Two wedding dresses (daytime + lehenga) altered; thoughtful, fast turnaround.

Mia ClarkeChelsea

I visited Blanc following a recommendation from The Wedding Club bridal shop and they didn't disappoint! I had two wedding dresses to be altered and Joseph did an amazing job on both. one was a princess style gown and the other a slim fitting style. I expected to have a few fittings before the dresses were right but I ended up having one fitting and when I went back to try them, the dresses fitted me perfectly. He even added a wrist strap to one of them while I waited which was brilliant. Highly recommend Joseph at Blanc if you're looking for wedding dress alterations.

Laura SlaterChelsea

Perfect first-time fit, warm and efficient.

TeresaSouth Kensington

Great job on wedding dress alterations; also recommends Blanc for wedding dress cleaning.

CatherineChelsea

Wedding dress alteration (Mews Bridal) – attentive, honest, alleviated fitting anxiety.

Kathy LeeSouth Kensington

The staff are friendly and helpful and they don't use nasty chemicals.The service is great and the clothes are beautifully clean.

NicolaSouth Kensington

Both the young lady fronting the shop and the lady tailor were kind and efficient. My daughter was wearing slightly higher heels than she intended to use with the dress – we informed the tailor and she adjusted things accordingly so that the alteration looked perfect. It was also ready two days in advance of the suggested time.

ChelseaSouth Kensington

Excellent all over

alia al shaikhChelsea

The customer service at Blanc is always great. They're reliable – cleans my clothes without any damages, and their tailoring services are good as well.Melinda and everyone else in the team is just amazing – very helpful and kind.

KaishChelsea

We have been using Blanc for over a year and the service has been excellent – friendly, efficient and faultless. Karolina takes care of the details, always professional and reliable.The advantage of having high quality as well as eco-friendly products, is very important.I can’t recommend it more.

inaCNotting Hill

Great customer service and a great job Many thanks Simon Bates

simon BatesNotting Hill

Excellent, really pleased with the quality of the alteration, wouldn’t know it had been done – which is obviously a good thing in this case!!

LucyMarylebone

I continue to be thoroughly impressed with BLANC.The service level, the execution and the communication are always top notch. In fact, last week I received an email from the owner letting me know that cleaning prices had dropped on luxury items because the company had found more cost effective and efficient ways to clean the products and no longer needed to have an up-charge. This is almost unheard of these days and something I really appreciate!

Michael KelleyMarylebone

We have been a client of BLANC Marylebone since the first day and we have consistently been impressed with the high quality service, capable and friendly staff and going above and beyond to satisfy their clients. I cannot recommend BLANC highly enough and what's more to love than having a toxic-chemical free clean! 5 stars!

BLANC Marylebone clientMarylebone

The best experience I have had in London for alterations! Such a lovely and accommodating team. Lumi did a fabulous job of altering dresses and trousers for my wedding extremely last moment, I can not thank her enough!

BLANC client

Awesome! These guys do an amazing job, they are eco-friendly, not expensive and really convenient. I received an e-mail when my clothes were ready to be picked up. Good to go!

BLANC client

Couple of weeks ago, I went out with my boyfriend and a glass of wine ruined my dress. But guess what, BLANC proved me wrong! When I got there to pick up my dress it looked as good as new. The staff is always smiling and extremely polite. I recommend this place to all my friends.

BLANC client

This is a brilliant and fast service!

Ella May Sangstersouth kensington

Perfect result, recommended.

Helena Regansouth kensington

Joe was a pleasure to deal with. He was both professional and personable, taking the extra time to make sure I was happy with the alterations and fit of my suit. The suit came back exactly as I wanted. Highly recommended!

Jasin Haassouth kensington

Great and fast service!! My new go to 🙂

Lilien HornungSouth Kensington

Dress needed a lot of work; perfect by second fitting.

AmandeepSouth Kensington

High quality alteration advice and work.

Chiara GiacomelliSouth Kensington

Perfect, invisible alterations; 100% recommendation.

RosieSouth Kensington

Wedding outfit treated with care; plans to return for more alterations.

Zabeen AhmedSouth Kensington

Wedding dress alterations – professional and highly recommended.

Catherine KYSouth Kensington

Professional, attentive wedding dress alterations – fits perfectly.

CatherineSouth Kensington

Wedding dress alteration made the experience feel special; flexible, talented, highly recommended.

Rebecca WallSouth Kensington

Fast, helpful service for a last-minute alteration before a trip.

Michelle RobinsonSouth Kensington

Wonderful repairing/darning work, staff helpful, clothes meticulously cared for.

Alex YatesSouth Kensington

Very friendly service. Amazing results and good for the environment!

Christian MouyssetMarylebone

Dress fit like a glove for her big day.

Kate ParkerSouth Kensington

Every detail of wedding dress perfected.

Lotte Emelia Violet BarronChelsea

Thorough, fast, perfectionist attention to detail.

AdeleChelsea

BLANC is the best dry cleaning place! Eco-friendly products, impecable quality and very good customer service. Viktoria and Joseph are just amazing, very friendly, caring and happy to help and ensure the quality is at the highest level.Viktoria was very kind, she made sure that my white silk dress was cleaned perfectly and now looks like new!

Anastasai silaevaChelsea

Complex request plus dry cleaning handled brilliantly.

Charlotte BaxterNotting Hill

Dry cleaning and alterations; fixed a dress other tailors couldn't.

Daniela AshoushNotting Hill

Fantastic, competitively priced service; helpful and polite.

Mariannka MazurMarylebone

Consistently exceptional service; clothes always come back fresh and well-cared for.

CamillaMarylebone

Quick but careful service with a personal touch.

Hannah ShrimptonChelsea

Quick turnaround, would recommend.

Jordan KeatesChelsea

Amazing customer service and care for luxury items.

Loana RondotNotting Hill

Recommended by a friend, drawn to eco-friendly methods, exceptional customer service.

GilbertNotting Hill

Simple experience, great customer service, easy online booking.

Jamie ShoardMarylebone

Coat dry cleaned and ozone treated successfully removed odour other cleaners couldn't.

Kenny LeeMarylebone

Excellent and friendly service Thank you

Mrs.Sheila PACAKChelsea

Great customer service and a great job Many thanks

Simon BatesNotting Hill

Best cleaners in the city, never had a single problem, everything comes back in excellent condition.

ELEONORENotting Hill

We have been using Blanc for over a year and the service has been excellent – friendly, efficient and faultless. Karolina takes care of the details, always professional and reliable. The advantage of having high quality as well as eco-friendly products, is very important. I can’t recommend it more.

InaCMarylebone

The customer service at Blanc is always great. They're reliable – cleans my clothes without any damages, and their tailoring services are good as well. Melinda and everyone else in the team is just amazing – very helpful and kind.

KaiahMarylebone

The staff contacted me to ensure I was comfortable with a change in method of cleaning to best protect my fabric. Their care, expertise and efficiency in completing this was brilliant.

MartaChelsea

I have been using them for more than a year now with such a pleasure! They are super responsive and attentive in so many levels. Melinda always take a great care of us and her customer service mentality is definitely above and beyond my expectation. I would definitely recommend BLANC!

ChiyokoChelsea

Thanks to Agathe, customer service is fantastic. As for the clothes & garments everything is always well done, and pick ups & deliveries are always on time. I can't fault them.

E.O.Marylebone

I have been using Blanc for the whole family for several years and I absolutely recommend it, both for fine garments (evening dresses and suits) and home things (cushions and duvets).Their pick up and delivery is great – the driver is always the same and knows us well

Alexandra PrigentMarylebone

If you care about your planet, your health and your garments : Blanc is for you. Home collection/delivery with a friendly driver has made my life much easier. 5-star Customer service. I have also tried tailoring (a vintage YSL jacket from my mum) and the result was above my expectations for a very reasonable price. I highly recommend this company.

AudeChelsea

Have had some tailoring done, the advise and help was really good. the ladies in the store were really informative and as it was a short turnaround they organised to get it delivered back to my home! thank you Blanc Chelsea!

KBSChelsea

I would recommend this company to everyone! Not only they have amazing customer service but your items come back clean and feeling naturally fresh

MarsolaisNotting Hill

If you are looking for a place to really clean your clothes BLANC is the one. When I used the standard dry cleaning places my clothes always looked like there was no life in them left. Since started using BLANC my clothes are fresh, bad odours gone and most importantly clean! And of course everything is done without using any chemicals but only with simple non toxic detergents and water. The store staff are amazing too always willing to help and advice. Highly recommend this place!

Natalia DobrowolskaNotting Hill

I have been using Blanc for the last 18 months more or less and normally they collect and deliver from my office, which makes life so much easier. I like the fact that they are an independent company with environmental credentials and I really want to give a special mention to the drivers who are always courteous.

Maria ChMarylebone

First-time use, having given up with I Hate Ironing. Impressed with a detailed invoice that shows they know the items and the quality of cleaning is excellent. I will use Blanc weekly for my shirts and trousers.

D BesirogluChelsea

I have been using Blanc Chelsea's tailoring services for over three years now and would like to recommend Irena's services to anyone looking for high-quality alterations.Entrusting a tailor to make alterations to expensive garments takes several years and can happily conclude that she is the go-to person in Chelsea. She has worked on countless blazers, coats, shirts, and trousers and can conclude that my expectations have always been met, or even surpassed. Brands that she has worked on include Loro Piana, Hermes, Ambrosi, Finamore, Fray, and several other high-end menswear brands.Irena is very friendly and remembers my personal traits, which means that the alteration process becomes easier over time — a very important characteristic of a good tailor.I will stay her customer for as long she stays around and even have her working hours saved on my phone. Thank you Blanc Chelsea and Irena.

D BesirogluChelsea

Have had both shirts and linen cleaned and have found that the timing has been great and the quality very good . Really like the biodegradable packaging.. Great quality and great work on the Eco friendly front!

PALMarylebone

Job very well done. Really appreciate the fact that the products that they use are friendly to our environment.

Nina FamChelsea

Great result and love how they use toxic-free products

SabrinaChelsea

Great service and I support their eco-friendly approach!

ValerieNotting Hill

Great customer service, easy to process and book. And environmentally friendly! Highly recommend.

Mail159Notting Hill

Absolutely amazing service and team all together! We have already had a few finalised projects with the Atelier, including bags, shoes, leather hats, ACC, all wrapped in excellent communication and promptness. Very pleased and highly recommended!! Balmain Team, Bicester

Raluca lancuMarylebone

Joseph was the most unbelievable tailor and essentially remade my leather pants from scratch! They fit amazingly and am so happy to have gone to BLANC. Will be going back for all amendments in the future. Thank you Joseph!

LucyMarylebone

Highly efficient, friendly and professional team, offering sustainable and responsible services. Blanc have always gone above and beyond in supporting our clients.

Property ManagerRhodium

We have been working with Blanc for over two years now and couldn’t be happier about the service provided. The turnaround of the pieces is very quick, and the team have always been able to help even with last-minute requests.

Operations ManagerBalenciaga

Absolutely amazing service and team all together. We have already had a few finalised projects with the Atelier, including bags, shoes, leather hats and accessories, all wrapped in excellent communication and promptness.

Store DirectorBalmain

We have partnered with Blanc for a while now and they have never let us down. As a luxury fashion resale company, it’s great to be able to put our trust into a dry cleaning company and know that they will treat each luxury garment with the utmost care and attention.

Head of PartnershipsWorn
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