Standard turnaround is 2 to 3 weeks, depending on the leather type and the work required. Restoration involving colour matching or hardware replacement may take longer, and this is confirmed after inspection.

Often, yes. Surface scuffs and minor scratches can frequently be improved through cleaning, reconditioning and colour restoration. Deeper scratches that have broken through the finish are harder to address. A specialist assesses the depth and advises on a realistic outcome before any work is agreed.

Cleaning by hand costs £72.00 for a small bag, £81.00 for a medium bag and £90.00 for a large bag. Restoration work, such as colour matching, edge repair or hardware replacement, is confirmed after inspection. See the price guide above or call 020 8004 2630.

Often, if treated before the leather has been dried with heat. Water staining and tidemarks can frequently be reduced or blended through professional cleaning and reconditioning. Leather that has dried out and stiffened may need restoration to recover its suppleness. Bring the item in as soon as possible

Yes. Suede and nubuck mark easily and respond poorly to water, so they are cleaned dry with specialist brushes, cleaners and protectors matched to the finish. Whether it is suede shoes, a nubuck bag or a suede jacket, each item is assessed individually.

Yes. Every bag is inspected before cleaning, and the method is matched to the leather type and finish. Cleaning is by hand and lifts dirt without stripping natural oils, followed by reconditioning. No bag goes through a machine cycle